Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Sarabyte Digital Solution ("Company," "we," "our," or "us") regarding your use of the HeyGrats platform and related services (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

HeyGrats is a digital platform that enables users to create interactive photo walls for events, allowing real-time photo sharing and display. Our Service includes:

• Event creation and management tools
• Photo upload and sharing capabilities
• Real-time photo wall displays
• QR code generation for easy access
• Content moderation features
• Analytics and reporting tools

3. User Accounts and Registration

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

You must be at least 13 years old to create an account. If you are under 18, you represent that you have parental or guardian consent.

4. User Obligations and Acceptable Use

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service responsibly and respectfully.

4.2 Prohibited Activities

You agree not to:

• Upload content that is illegal, harmful, threatening, abusive, or offensive
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Upload malicious code, viruses, or harmful software
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use the Service for commercial purposes without authorization
• Impersonate others or provide false information
• Collect or harvest user information without consent
• Engage in spam, harassment, or abusive behavior

4.3 Content Standards

All content uploaded to the Service must comply with our community guidelines and applicable laws. We reserve the right to remove content that violates these standards.

5. Intellectual Property Rights

5.1 Our Rights

The Service and its content, features, and functionality are owned by Sarabyte Digital Solution and are protected by copyright, trademark, and other intellectual property laws.

5.2 User Content

You retain ownership of content you upload to the Service. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Service.

5.3 Respect for Others' Rights

You represent that you have the necessary rights to upload and share any content you submit to the Service and that such content does not infringe on the rights of others.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

7. Payment Terms and Billing

Certain features of the Service may require payment. By purchasing a paid plan:

• You agree to pay all applicable fees and charges
• Payments are processed by third-party payment processors
• Fees are non-refundable except as required by law
• We may change pricing with reasonable notice
• Failure to pay may result in service suspension

8. Service Availability and Modifications

We strive to provide reliable service but cannot guarantee uninterrupted availability. We reserve the right to:

• Modify, suspend, or discontinue the Service
• Perform maintenance and updates
• Change features and functionality
• Impose usage limits or restrictions

We will provide reasonable notice of material changes when possible.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SARABYTE DIGITAL SOLUTION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.

9.3 Maximum Liability

Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Sarabyte Digital Solution from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of others.

11. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your account for violations of these Terms. Upon termination:

• Your right to use the Service ceases immediately
• We may delete your account and content
• Provisions that should survive termination will remain in effect

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through:

• Good faith negotiations between the parties
• Binding arbitration if negotiations fail
• Courts of competent jurisdiction in [Jurisdiction] for non-arbitrable matters

13. Modifications to Terms

We may modify these Terms at any time by posting the updated Terms on our website. Material changes will be communicated through the Service or via email. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

14. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and us
• Severability: If any provision is invalid, the remainder remains in effect
• Waiver: Failure to enforce any provision does not constitute a waiver
• Assignment: We may assign these Terms; you may not without our consent
• Force Majeure: We are not liable for delays due to circumstances beyond our control

15. Contact Information

If you have questions about these Terms or need to contact us regarding the Service, please reach out: