Cookie Policy

Effective Date: January 1, 2023 Last Updated: December 11, 2025

1. Introduction

This Cookie Policy explains how Sarabyte Digital Solution ("we," "our," or "us") uses cookies and similar technologies when you visit our HeyGrats platform and related services (the "Service"). This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our Service, you consent to our use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferences and login status, which can make your next visit easier and the site more useful to you.

Similar technologies include web beacons, pixels, local storage, and other tracking technologies that serve similar functions to cookies.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Service to function properly and cannot be disabled. They include:

Authentication cookies: Keep you logged in to your account.
Security cookies: Protect against fraud and security threats (e.g., Stripe fraud detection).
Session cookies: Remember your actions during a browsing session.
Load balancing cookies: Distribute traffic across our servers.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting anonymous information:

Vercel Analytics: Tracks website usage, performance, and visitor metrics (privacy-friendly).
Error tracking: Helps us identify and fix technical issues.
Performance monitoring: Measures page load times and responsiveness.
Usage statistics: Understands which features are most popular.

3.3 Functional Cookies

These cookies enhance your experience by remembering your preferences:

Display preferences: Remember your layout and view settings.
Form data: Save information you've entered in forms.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

Social media pixels: Track interactions with social media content.
Advertising networks: Deliver targeted advertisements.
Conversion tracking: Measure the effectiveness of marketing campaigns.

4. How to Manage Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your web browser.

Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can usually find these settings in the "Options" or "Preferences" menu of your browser.
"Do Not Track" Signals: Some browsers have a "Do Not Track" feature. Because there is no uniform standard for how to interpret this signal, our Service does not currently respond to "Do Not Track" signals.

Please note that if you choose to reject cookies, you may still use our Service, though your access to some functionality and areas of our Service may be restricted (e.g., you may need to log in more frequently).

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.

6. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Sarabyte Digital Solution

Email: support@heygrats.com
Address: Third Floor, Suite 7.3, Lot 1984 (New Lot 3338), Block 10, KCLD, Jalan Laksamana Cheng Ho, 93350 Kuching, Sarawak, Malaysia.